| OnQ Gets an Update |
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Collection Technology.net Work it harder, make it better,
Do it faster, makes us stronger Who knew tech companies and Kayne West held any common goal. ALI Solutions, provider of event-based analytic solutions, is stressing increased efficiency, like most tech companies, in its latest release of OnQ, with the premise that even losing a few minutes of an agent’s time can create drastic revenue losses. OnQ automates and centralizes campaign and policy management across different dialing locations. The goal? Increase agent utilization and reduce administration time while following call compliance rules. According to the company, Version 3 can process more than 275,000 calls per hour. “In today’s environment, people need to be able to control their own strategy,” Joe Pratt, sales director, says. “We are in a contraction period. People need to do more with less.” Other new OnQ enhancements include:
Penny Merian, vice president of product marketing and management, says another OnQ update will roll out the fourth quarter of this year. About ALI Solutions™ALI Solutions provides event-based analytic decisioning applications that empower consumer financial services organizations to preemptively manage risk and improve profitability. ALI's solutions automate the fusion of transaction data with third party data sources to dynamically execute credit, fraud and collections policies that solve immediate business problems while easily adapting to future industry challenges. For over 16 years many of the world’s most successful companies throughout North America, the United Kingdom and the Asia Pacific region continue to choose ALI because its applications are proven to help businesses mitigate losses while delivering millions of dollars in bottom line benefit. www.alisolutions.com Phone: 512.328.8215 |