ALI Solutions

TSYS is one of the world's largest companies for outsourced payment services, offering a broad range of issuer- and acquirer-processing technologies that support consumer-finance, credit, debit, healthcare, loyalty and prepaid services for financial institutions and retail companies in the Americas, EMEA and Asia-Pacific regions.

Cisco Systems is the worldwide leader in networking for the Internet. Using the network as a platform, Cisco Unified Contact Center solutions provide an open, strategic environment that allows you to move your organization beyond today's contact center to the next phase of customer care, a customer interaction network. Use Cisco Unified Customer Contact solutions to create a better customer experience, make customer service agents more efficient and productive, improve contact center reporting and analytics and build an IP-based contact center to enable a new generation of applications and increase deployment flexibility.

As a global leader in credit and information management, TransUnion creates advantages for millions of people around the world by gathering, analyzing and delivering information. For businesses, TransUnion helps improve efficiency, manage risk, reduce costs and increase revenue by delivering comprehensive data and advanced analytics and decisioning. For consumers, TransUnion provides the tools, resources and education to help manage their credit health and achieve their financial goals. Through these and other efforts, TransUnion is working to build stronger economies worldwide. Founded in 1968 and headquartered in Chicago, TransUnion employs more than 3,600 employees in more than 25 countries on five continents.

Bridgeforce provides expert consulting services in the strategies, systems and tools required to maximize the value of customer relationships. Bridgeforce is a unique group of experts carefully selected for business knowledge and technical expertise in areas including customer acquisition, credit, collections, fraud, and payment systems. Of equal importance, the people are passionate about mutual success. This is evidenced by client testimonials and a record of long-term, multiple-engagement relationships.

First Data Corp. (NYSE: FDC) is a leading provider of electronic commerce and payment solutions for businesses and consumers worldwide. Serving 4.1 million merchant locations, 1,400 card issuers and millions of consumers, First Data powers the global economy by making it easy, fast and secure for people and businesses around the world to buy goods and services using virtually any form of payment.

Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.

Genpact is a leader in the globalization of services and a pioneer in managing business processes for companies around the world. The company combines process expertise, information technology and analytical capabilities with operational insight and experience in diverse industries to provide a wide range of services using its global delivery platform.

NICE Systems Ltd. is the world leader in creating Insight from Interactions™ through advanced analytics of unstructured multimedia content and traditional transactional data. NICE upgrades the ability of companies and governments to gain knowledge from the swirl of digital communications surrounding them - and take immediate action to improve performance, satisfaction and security. NICE serves over 24,000 companies globally, including more than 85 of the Fortune 100. IEX Corporation, a NICE company, provides feature-rich, scalable workforce and performance management solutions that enable contact centers to improve planning and scheduling, enhance performance, and streamline tasks. IEX's award-winning workforce management system is a component of NICE SmartCenter, which combines workforce and performance management with quality management, interaction analytics, compliance, coaching, and customer feedback within a structured services methodology.

SoundBite Communications is a leading provider of on-demand, multi-channel proactive customer communications solutions designed to transform the way organizations communicate throughout the customer lifecycle to build trusted, lifelong and profitable relationships. Clients can leverage SoundBite’s proactive customer communications offering and expertise in designing, executing and optimizing communications strategies to engage in relevant customer interactions that deliver long-term business value.

FK BCG is a leading solution based consulting company and a partner of ALI Solutions in Korea that helps businesses make more intelligent decisions for optimal performance. Since having been established in 2001, FK BCG has delivered cutting-edge services, solutions and consulting to leading Korean financial institutions. FK BCG offers a full range of project management services to provide clients with advanced technology, local assistance and support to ensure business efficiency, accelerated growth and reduced losses for clients.

Bayshore is a leading banking system integrator in China. Headquartered in Beijing, Bayshore’s customer base includes 6 of China’s top-10 banks. Bayshore differentiates itself by focusing on credit card and retail banking systems such as mainframe core system and risk management decisioning system. Bayshore is a subsidiary of Camelot Information Systems Co., Ltd, which is one of China’s largest IT service companies employing about 2,000 IT professionals.

Collections Marketing Center (CMC) has pioneered the industry's first completely web-based, fully integrated, multi-channel, adaptive collections system capable of maximizing performance. The FlexCollect ℠ platform combines advanced technology, a marketing focus and responsiveness to changing consumer behavior to maximize results for creditors in their credit risk and default management operations. CMC easily customizes applications capable of processing many types of debt, including but not limited to, credit cards, home equity loans, mortgage payments, healthcare receivables, telecom and utility bills. CMC was created to serve many types of creditors by Bridgeforce, Inc., a business technology and strategy solutions firm headquartered in Newark, Delaware.

LexisNexis® is a leading global provider of content-enabled workflow solutions designed specifically for professionals in the legal, risk management, corporate, government, law enforcement, accounting and academic markets. LexisNexis originally pioneered online information with its Lexis® and Nexis® services. A member of Reed Elsevier [NYSE: ENL; NYSE: RUK] (www.reedelsevier.com), LexisNexis serves customers in more than 100 countries with 18,000 employees worldwide.

Convergys Corporation (NYSE: CVG) is a global leader in relationship management. Convergys provide solutions that drive more value from the relationships our clients have with their customers and employees.  Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.

For more than 30 years, Convergys' unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.

Since its establishment five years ago, China UnionPay Data Co., Ltd (CUP Data), has been involved in R&D and software sales, system integrations, data processing (card issuing, processing, hosting, disaster recovery, etc.) as well as technical consulting and services, card embossing and statement printing. CUP Data also grants high-tech and software enterprise certificates as needed. CUP Data clients include over 40 of the top financial institutions among them Industrial Bank of China, Minsheng Bank, Huaxia Bank, Postal Savings Bank of China, ABN AMRO Bank, etc., with over 8 million cards processed to date.