ALI Solutions

ActionOptimizer for Treatment Management ("ActionSelect") is a predictive analytic solution that goes beyond just behavior scores and segment level strategies - it uses action scoring, advanced decisioning, optimization and simulation to predict a response to a set of actions, improving customer interactions that drive to a new level of efficiency and profitability.

Action scoring leverages traditional, non-traditional and activity data sources to provide a true, multi-dimension view of a customer’s response to any given action or treatment. Using this information, ActionSelect uses rules and optimization to ensure the best action for each account is selected while considering the organization’s overall business objectives and resource constraints. Finally, champion/challenger and simulation are used to create and test strategies before implementation. This process decreases the time to production from months or years to just days.

As a result, organizations can predict with much greater accuracy which actions will produce the most profitable treatment path to maximize your account management efforts.

Fast answers to tough questions

Backed by proprietary predictive analytics, the ability to run multiple strategies simultaneously, and a user-friendly interface, ActionSelect can quickly determine:

• What action will proactively drive activation and balance build.
• What action will proactively determine customer's profitability for retention offers.
• Which accounts will respond favorably to up-sell and cross-sell offers.
• Which accounts will self-cure without agent intervention.
• What action will maximize fee-income and minimize delinquencies and charge-offs.

With ActionSelect, organizations can predict a customer’s response to specific actions at the account level, increasing success and providing a powerful alternative to business-as-usual.

Benefits

From activation and balance build, retention, credit line management and finally in collections, ActionSelect provides organizations with the ability to:

• Precisely assign credit limits.
  • Drive revenue growth while accounting for risk.
  • Simulate and evaluate the trade-offs between expected net revenue, bad balances and exposure across your portfolio.
• Increase activation and balance build.
  • Proactively drive account usage and profitability.
  • Increase satisfaction and initiate early loyalty.
  • Balance transfers, re-pricing offers, cross-sell, convenience checks, and added benefits such as rewards cards.
• Increase retention.
  • Determine the best product fit for each customer so retention offers improve the lifetime value of the account.
  • Not offending high-value customers with unnecessary treatments or adverse action in collections.
• Reduce roll-rates and increase dollars collected while maximizing resources.
  • Determine best action to maximize fee income.
  • Concentrates resources where they will be most effective.
  • Identify self-cures and non-cures; applying the most cost effective treatment to only those accounts that need it.
• Apply the most cost-effective treatment to each account.

Click here for more information about ALI Solutions and how they can help your organization enhance risk management and improve profitability.