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ActionSelect for Collections™ |
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Optimize channel and sequence decisions at the account level.
ActionSelect for Collections determines the optimal treatment for each
customer, balancing likelihood of response against the cost of each treatment. By
identifying the most cost-effective treatment you can focus expensive agent resources
where they have the biggest impact on your bottom line. And by identifying which
customers will pay without intervention, you can significantly reduce
unnecessary phone calls, letters and other efforts to contact customers who have missed a
payment but are likely to pay on their own.
Benefits
- Reduce roll-rates and increase dollars collected while maximizing resource
utilization
- Concentrate resources where they will be most effective
- Identify self-cures and non-cures; applying the most cost effective treatment to
those accounts that need it
- Determine best action to maximize fee income
Learn more information about ALI Solutions and how we can help your organization enhance contact outreach and collection management effectiveness.
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