To download some of these webinars, please click here to download the WebEx client.
Total Customer Risk Every Time
Featuring Tim Bates and Dave Smith, ALI Solutions |
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Beyond One-Dimensional Outreach
Featuring Bill Andrews, ALI Solutions |
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Sharpen the Knives. Analytics, Consumer Credit, and the Mortgage Meltdown.
Featuring Patrick Culhane, Credit Score Visionary |
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The Next Best Practice in Outbound: Taking Outbound Operations to the Next Level
Presented by Cisco and Austin Logistics |
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New Year, New You. Collections Best Practices for 2008 Results
Featuring Patti Dunn, President, THE EDGE Consulting |
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After the Fall: Emerging Strong from an Economic Downturn
Featuring TowerGroup Analyst Dennis Moroney |
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Identify Revenue Opportunities
Presented by TSYS and Austin Logistics |
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Make Every Call Count: Best Practices for Increased Right-Party Contacts
Featuring: Mike Schultheis, BMW Financial Services |
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| Target More, Collect More. The Importance of Customer-Level Treatment. |
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| It's Your Call ... Are You in Compliance? |
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| Best Practices in Pre-Agent Call Routing |
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Account Level Marketing for Increased Retention and Profitability
On Demand Webinar with CRMXchange |
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Priority Routing Based on Customer Value and its Role in Driving Retention and
Profitability
On Demand Webinar with CRMXchange |
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| Reality Behind the Myth: How Champion/Challenger Testing is Driving Increased
Collections Effectiveness |
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| The Changing Credit Landscape: Are Your Collection Strategies Up to Speed? |
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| Optimizing the Customer Experience: Credit Card Acquisition and Activation in
the Contact Center |
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| Predictive Dialer Best Practices for Consumer Collections |
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| Time is Money! Automate and Centralize Dialer Operations for Maximum Efficiency |
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