Preemptive Risk Webinars
Total Customer Risk Every Time
July 15 at 12:00pm CDT
Lenders today need to take a “holistic” or total view of each customer’s value to the organization –gaining the ability to strategically choose which customers to retain and cultivate and which customers to limit, wind-down, or cancel. This free webinar will cover:
- How to collapse the time between the utilizing internal and third party information that signals a change in a customer’s risk profile and associating the optimal reaction.
- Using first day transaction data in combination with applicant fraud tactics to produce a second-layer "safety net".
- Effectively consolidate relationship information for both delinquent and non-delinquent accounts to determine a restructuring strategy that mitigates risk, lowers exposure and maximizes economic performance.
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Proactive Campaign Management Webinars
Beyond One Dimensional Outreach
June 29 at 12:00pm CDT
Reaching a customer at the right time, through the most profitable channel that results in a right party contact is the key to every successful campaign. Doing this programmatically for each consumer is the key to efficient execution. This free webinar will cover:
- The opportunities, as well as the risks and limitations, when reaching out to customers via their preferred channel – landline, cell, text messaging, email and the web.
- Using collection operations as part of your marketing efforts to proactively reach out to customers.
- Using action scores to develop the most efficient and profitable call strategy.
Making Bank Regulations Work for You
July 29 at 12:00pm CDT
According to the FCC, there are nearly twice as many cell phones as landlines in the U.S. today, and regulation and legislation regarding calls to cell phones make it harder to reach people without a landline. Compounded by the CARD Act of 2009 restrictions on changing interest rates and payment terms, maintaining a profitable collection strategy becomes increasing challenging. This free webinar will cover:
- Best practices to effectively manage campaigns that adhere to the TCPA regulations regarding call limitations on cell phones.
- Balancing the legislative limitations defined by the Credit CARD Act of 2009 with collections practices.
- Using regulations to your advantage when balancing contact quantity and frequency with your company’s revenue and right party contact metrics all the while using the same resources you have always had.
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